The SuperBigWin Method: how do we rate online casinos?
At SuperBigWin, we certainly don’t settle for half-measures.
We are aiming to give you trustworthy, objective and reliable reviews of the best online casinos worldwide. All casinos have been subjected to our thorough testing method. We don’t just tell you what’s good; we also tell you what could be better. This way, we help you to make the best choice.
Every online casino is tested by us by creating an account, depositing money and making a withdrawal at least once. In addition, we extensively test the casino’s helpdesk and critically assess the general terms and conditions and bonus terms. Should we come across any terms and conditions that are unfair or disadvantageous to the player, we’ll mention it in our casino reviews.
Casino Review Method: the criteria by which we review online casinos
Our ratings of online casinos are based on the following five criteria:
Games selection: Does the casino have a wide range of games to offer? Do they provide the best and newest games? What slots do they have? And is there, for example, a live casino?
Welcome bonuses: What does the welcome bonus consist of? What are the bonus terms? What are the wagering requirements? And more importantly, what if you’re going to play real money casino games? Will you receive nice extras, such as reload bonuses, cashback bonuses or extra free spins?
Payment methods: Which methods can be used for deposits and withdrawals? Is the withdrawal amount limited? How long does it take for your winnings to be paid? Which currencies can be used? And does the casino charge any fees?
Reliability: Which software does the casino use? Are you playing with reliable software, such as Netent or Evolution Gaming, or are you playing any questionable casino games, that are not audited by external parties? Under what license does the casino operate? Are deposits and withdrawals processed securely? And how does the casino handle your private information?
Customer support: Excellent customer support is an absolute must for us. Is the helpdesk available 24/7? By chat, phone or email? Are the customer support agents professional, friendly and fast? And most importantly, are they providing adequate answers to all your questions?
The average of these scores leads to a final score, on which we base our ranking of the top online casinos.
Which casinos are not recommended by SuperBigWin?
Some online casinos do not pass our strict criteria and are not recommended by us or get a lower ranking. For instance, this could be the case if the online casino:
- is not sufficiently safe or reliable;
- is operating without a licence;
- does have unfavourable terms and conditions;
- does not work with the best software suppliers;
- does not have a Responsible Gaming policy;
- is not customer friendly.
Pros and cons: fair and balanced reviews
Our reviews are always candid, whether it’s a casino, a new online slot or a bonus promotion. Our approach is to be both positive and critical in all our reviews. If something is outstanding, then that’s what we will tell you. But if we think something is not that great at all, we’ll also let you know. That is the only way for you to get an objective review.
Your opinion counts!
We have our own opinion, and of course, we hope that we can help you with that. Do you have any comments, tips or questions? Or do you disagree with us? Let us know! We love to talk about our favourite activity and would love to hear from you. And if we’re wrong, we’ll be the first to admit it.
The SuperBigWin promise
What we do: provide fair, reliable, and above all, fun information about everything related to online casinos.
All casinos we recommend have been extensively tested with real money by our team of online casino experts. Only if it’s good enough for us, then it’s good enough for you.
But wait, there’s more!
SuperBigWin is more than just online casino reviews.
We also review the latest slots from the world’s leading software providers, such as Netent, Thunderkick, Play ‘n Go and Pragmatic Play. In these slot reviews, we go much further than the average casino portal. We take a close look at the theme, the payout percentage, the variance and the fun factor. And again, we don’t just tell good weather stories.
Are you looking for the best casino tips and tricks to increase your knowledge and your winning chances? Then read one of our many game guides and strategy articles, for instance: ‘How to play online slots,’ ‘10 Great casino bonus tips’ or ‘Which Roulette strategy gives you the best chances of winning.’
What we certainly will not do is bore you with irrelevant information. And we will never refer you to any unreliable or inferior online casino.
That’s a promise.
Discover SuperBigWin now!